TOSA Outlook · Isograd certification
Microsoft Outlook
Organise your email, calendar and contacts to better manage your communications and appointments.
1–1000TOSA score
60 mintest duration
20questions
3 yearsvalidity

Who is it for?
- You handle a large volume of emails and appointments.
- You organise meetings and track tasks with your colleagues.
- You want to validate your command of Outlook.
Prerequisites
Able to use a computer and have an email address. No prior knowledge of Outlook is required.
Objectives
- Customise the interface and configure your accounts
- Write, send and organise messages, with automatic rules
- Manage your calendar, meetings and tasks
- Create and organise contacts and notes
Programme
01Environment, configuration and backup
- Customising the interface and views
- Account setup and security
- Performance and archiving
02Email
- Writing, sending and managing messages
- Organising the inbox
- Rule-based automation
03Calendar and tasks
- Appointments and events
- Planning and following up meetings
- Task management
04Contacts and notes
- Creating and organising contacts
- Using notes
- Integrating contacts with other modules
The exam
FormatAdaptive online test, proctored at one of our centres (Brazzaville or Pointe-Noire)
Duration60 minutes
Questions20 questions
ResultScore from 1 to 1,000 points, split into five levels (Initial, Basic, Operational, Advanced, Expert)
Validity3 years
The test adapts to your answers: difficulty changes as you progress through the questions. The final score is calculated using item response theory.
Initial1–350
Basic351–550
Operational551–725
Advanced726–875
Expert876–1000
Packages
TrainingThe training module, via e-learning.
CertificationSitting the official TOSA exam.
Pack + 1 assessmentThe certification, preceded by a mock test under exam conditions.
Pack + 2 assessmentsThe certification, preceded by two mock tests.
Official sources: static.tosa.org · tosa.org
Upcoming sessions
Coming soon. Contact your nearest centre to find out the next dates.
Brazzaville
1659, rue Matsiona Nzoulou, Plateau des 15 ans
WhatsApp +242 06 885 73 38
Pointe-Noire
Quartier SOCOPRISE, en face de Oceana
Tel. +242 05 583 26 30
WhatsApp +242 06 701 88 87
By email
Response with dates and a quote.
contact@atom-center.com